XMOBILE Privacy Policy
XMOBILE PRIVACY POLICY
1. When Does This Policy Apply?
We are committed to the privacy and protection of your Personal Information.
This Policy applies when you place an order to use our services/products, use our Website Services, or communicate with us.
2. How You Can Contact Us?
If you have any questions or wish to lodge a complaint, you can contact us:
We are available:
- Monday to Friday: 08H00 - 17H00
- Saturday: 09H00 - 13H00
3. Definitions and Interpretations
In this Policy:
- XMOBILE: Refers to Airtime Collections XMOBILE (Pty) Ltd.
- XMOBILE Stakeholders: Includes shareholders, subsidiaries, directors, employees, service providers, suppliers, agents, and partners.
- Personal Information: Includes name, email, cellphone number, biometric data, and other personal details as per POPIA.
- POPIA: Protection of Information Act 4 of 2013.
4. Purpose of This Policy
This Policy explains how XMOBILE collects, protects, shares, and uses your Personal Information. By using our services, you:
- Agree to this Policy.
- Consent to the processing of your Personal Information.
- Authorize XMOBILE to process your information for the stated purposes.
5. Personal Information We Collect
The Personal Information we collect may include:
- Personal Details: Name, surname, gender, date of birth.
- Contact Details: Address, phone number, email.
- Employment Details: Job title, employer name.
- Identifiers: Passport or national ID, bank details.
- Payment Information: Billing address, payment records.
- Usage Data: Website activity, browsing history.
6. How We Collect Personal Information
We collect Personal Information through:
- Your direct interactions with us.
- Website usage and subscriptions.
- Third-party sources (e.g., credit bureaus).
7. Why We Process Your Personal Information
We process Personal Information to:
- Provide and manage our services.
- Perform credit checks and verifications.
- Improve our products and user experience.
- Ensure legal compliance and prevent fraud.
